Front Desk Representative Guest Services - Aria

 Front Desk Representative Guest Services - Aria

MGM Resorts International

Las Vegas, NV 89158

Part-time

Job details

Job Type: Part-time

Shift and Schedule: Weekend availability, Holidays

Main role:

As a Front Work area Delegate, you will invite our visitors, and by understanding their extraordinary stories and necessities, you will possess the experience to make WOW minutes and recollections they will convey with them a long ways past their visit with us.

Head Obligations AND Obligations:

• Welcome visitors to the property and the MGM Resorts family by offering noteworthy assistance, expecting visitor needs and answering and settling any visitor protests in arrangement with S.H.O.W. Administration Essentials
• Convey a consistent and proficient experience overseeing early and late property appearances/takeoffs and walk-ins and any remaining errands related with visitor room registrations and check-outs
• Improve visitor experience through offering overhauled facilities where accessible as per approved projects and cycles and advancing M life enlistment and advantages to our visitors
• Collaborate with Housekeeping and other related divisions to meet visitor assumptions and extraordinary solicitations
• Guarantee right charges and credits are posted, gather installments, handle money and credit exchanges, and show liability in adjusting all endlessly cash comparable exchanges utilizing property cash taking care of methodology
• Control and issue keys while advancing security, protection, and secrecy of all visitors while giving an unwinding and bother free insight beginning to end
• Perform other occupation related obligations as mentioned

Information, Abilities, AND Capacities:

• Ready to convey in English, in both composed and verbal structures successfully
• Insight and familiarity with individual necessities and the capacity to deal with all circumstances serenely and expertly
• Capability of PC programming to incorporate Standpoint, MS Word, Succeed, and PowerPoint as well as office gear, for example phone, copier, fax machine
• Brilliant hierarchical abilities to work really under time limitations and inside laid out cutoff times, with specific tender loving care
• Successful abilities to listen serious areas of strength for with abilities
• Information on facilities room limits and conveniences
• Great client assistance abilities and relational abilities to really speak with all business contacts
• Keep an expert, perfect and very much prepared appearance sticking to organization norms

Least Necessities:

• Secondary school recognition or same
• Work fluctuated shifts, to incorporate ends of the week and occasions