Front Desk Agent

 Front Desk Agent

Grand Sierra Resort and Casino

Reno, NV 89595

Job details

Shift and Schedule: Overtime, Weekend availability, Holidays

• Competitors might be 16 years or more seasoned to apply

Fundamental Obligations AND Obligations incorporate the accompanying. Different obligations might be allocated.

• Put together, affirm and deal with visitor registrations/check-outs and adjust for any progressions
• Secure installment, checking and changing charging on a case by case basis
• Perform undertakings like noting telephones, keep a money cabinet, work office hardware
• Use PC framework to reserve a spot, registration and look at inn visitors, process installments
• Keeps up with current information/knowledge of all inn administrations/highlights and neighborhood attractions to answer visitor requests.
• Give most significant level of administration by expecting, listening mindfully, and answering instantly to visitors' requirements
• Post and equilibrium room charges to visitor's records to keep these records current and right consistently.
• Guarantee visitor and lodging wellbeing by knowing all wellbeing, security and crisis methods
• Quickly handle visitor administration solicitations and visitor objections to meet and surpass visitor assumptions
• Complete clerk and shutting reports, counting the bank toward the finish of each shift safely
• Connect with both inward and outer clients to give ideal visitor administration. This remembers contact with different inn divisions for a work to give/acquire relevant data expected to guarantee appropriate visitor administration is given.
• Convey any crisis, lost thing or robbery to appropriate safety crew as well as specialists

Capabilities

Past inn reservation experience required. Something like a half year of visitor administration experience. 2 years least commonsense experience; any mix of schooling, preparing, or experience that gives the expected information, abilities, and capacities.

Training

Any mix of instruction, preparing, or experience that gives the necessary information, abilities, and capacities.

LANGUAGE Abilities

Astounding relational abilities both composed and oral. Should have relational abilities to manage business contacts and representatives at all levels of the organization. Should have serious areas of strength for a to detail and show abilities.

Results arranged, involved proficient with the capacity to bargain actually and collaborate well with the clients and workers. Should can determine issues/clashes in a conciliatory and thoughtful way.

Numerical Abilities

Capacity to add, take away, duplicate, and separation in all units of measure, utilizing entire numbers, normal parts, and decimals. Capacity to register rate, proportion, percent, and to make and decipher reference charts.

Thinking skill

Capacity to characterize issues, gather information, lay out realities and make substantial inferences through definitive judgment. Capacity to decipher and finish various directions outfitted in composed, oral, chart or timetable structure.

Different Capabilities

Should be at least 16 years old. Should be capable in Microsoft Office Items: Word, Power Point, Distributer, Standpoint; master in Succeed. Adaptable to work all movements including occasions, evenings, end of the week hours and additional time as business needs direct. Liked to know about lodging based frameworks AS400, Passkey, and Delphi).

Actual Requests

The actual requests portrayed here are illustrative of those that should be met by a representative to carry out the fundamental roles of this occupation effectively. Sensible facilities might be made to empower people with inabilities to carry out the fundamental roles.

While playing out the obligations of this work, the representative: should have the option to keep up with actual endurance and legitimate mental disposition to work under tension in a speedy, gambling club climate and really manage clients, the board, representatives and others. Is routinely expected to sit; stand; walk and travel through all region of the club; talk and hear; use hands to finger, handle, or feel. May reach with hands and arms above shoulder level; twist/stoop, squat, balance, bow, lift and push/pull. The representative must incidentally lift as well as move as much as 25 pounds. Explicit vision capacities expected by this occupation incorporate close vision, distance dreams, variety vision, fringe vision, profundity discernment, and capacity to change center.